Traveling on Ouigo trains with pets: everything you need to know
Friday, November , 2026
Transportation
Traveling with your pet by train can be a comfortable and easy experience if you choose the right service and comply with all regulations. At Ouigo, your pet is welcome on board, provided that certain specific requirements are met, which we will explain in detail below.
Below, Viajes 4 Patas provides you with all the information you need if you are thinking of traveling with pets on Ouigo.
Is it permitted to travel with pets on Ouigo?
Ouigo's general regulations for traveling with animals
Ouigo allows you to travel with up to two pets weighing up to 10 kg each. Pets must travel in a sturdy, waterproof carrier, with maximum dimensions of 60x35x35 cm. The carrier must be placed under the seat or on the owner's lap, without interfering with the space of other passengers, thus ensuring everyone's comfort during the journey. In addition to the appropriate carrier, pets must meet certain health requirements. The minimum age allowed is 12 weeks, and they must have an identification microchip. They must also be vaccinated, dewormed, and have an up-to-date health card. Ouigo does not allow pregnant females or females that have given birth in the last week on board, nor animals with visible injuries, to ensure a clean and safe environment. Dogs weighing up to 10 kg are allowed on Ouigo provided they meet the documentation and transport requirements. They must travel in a closed carrier, which ensures their safety and that of other passengers. If another passenger expresses discomfort with the presence of a dog, Ouigo staff will do their best to find a solution. In addition to dogs, Ouigo allows cats, ferrets, and birds (other than poultry) to travel, provided they are within the weight limits and in approved carriers. However, Ouigo does not allow animals such as rodents or rabbits on its trains, so it is important to check the company's specific regulations before planning your trip. Guide dogs or assistance dogs are allowed free of charge and do not need to be transported. These animals must be properly certified as support animals and will travel next to or at the feet of their owner. This benefit ensures that passengers with special needs can travel smoothly with their service animals. Traveling by train can be stressful for some petstransport by train can be stressful for some pets, especially if they are not used to it. Make sure your pet is comfortable in its carrier before the day of travel by allowing it to spend time inside it at home. Bring a familiar toy or blanket to reassure them, and, if possible, take them for a walk beforehand to let off some energy before boarding. Required equipment: carriers and other accessories To travel on Ouigo, you must have a rigid, waterproof carrier measuring 60x35x35 cm. It is also advisable to bring a blanket and water to keep your pet comfortable and well hydrated. Remember that during the trip, the carrier must remain closed and on the floor or on your lap. Ouigo requires dogs and cats to travel with a microchip, up-to-date health card, and current vaccination documentation. The service crew may request these documents at any time, so be sure to have them handy. This requirement is essential to comply with the train's health and safety regulations. The price for traveling with a pet on Ouigo is €10 per journey, provided that the reservation is made through the 'My reservations' section on the website, up to 30 minutes before the train's departure. If the pet is not added in advance, the cost at the time of boarding is €25, so it is advisable to make the reservation in advance. To include your pet in the reservation, simply go to 'My reservations' on the Ouigo website and select the pet option. This process is quick and guarantees that there will be space available for your companion. Pet reservations can be made up to 30 minutes before departure time.Refund policies in case of cancellation If you need to cancel your trip, it is important to review Ouigo's refund policies for pet fares. If you wish to change your reservation or cancel, please contact Ouigo customer service to find out about the refund options available. The opinions of other passengers with pets on Ouigo have generally been positive. Travelers highlight the ease of booking and the friendly treatment of staff, although some consider that space can be limited. However, the positive attitude of staff towards pets makes the journey more comfortable and enjoyable for everyone. Many frequent travelers appreciate the flexibility and convenience that Ouigo offers for traveling with pets. Some suggest bringing toys or snacks to keep pets calm during the journey. They also appreciate the possibility of managing their reservation until the last minute, which provides convenience and peace of mind.Requirements for bringing pets on board
Types of pets allowed on Ouigo
Traveling with dogs on Ouigo
Conditions for service animals
How to prepare your pet for a trip on Ouigo
Tips for reducing your pet's stress during the trip
Required documentation and vaccinations
Fares and booking policies for pets on Ouigo
Additional costs for traveling with your pet
How to make the reservation correctly
Other travelers' experiences with pets on Ouigo
Opinions on comfort and treatment of pets
Testimonials from frequent travelers with animals

Frequently asked questions about traveling with pets on Ouigo
Are there any restrictions on the size of the carrier?
Yes, the carrier must not exceed 60x35x35 cm and must be sturdy and waterproof, complying with Ouigo's safety standards.
Where can the pet travel during the journey?
Pets must travel in their carrier, which is placed on the floor or on the owner's lap, so that they do not interfere with the space of other passengers. If your pet feels uncomfortable, you can reassure it by speaking to it gently. Bringing a familiar blanket or toy can help reduce stress and make them feel more secure. Also, bring water and some snacks to keep your pet hydrated and calm during the journey, especially if it is a long trip. It is advisable to bring a blanket or toy with their scent, as this will give them a sense of security and reduce anxiety during transport. Make sure you have all the required documentation for your pet, including their vaccination card and microchip, as Ouigo staff may request them at any time. Remember that complying with regulations is not only necessary to avoid inconveniences, but also ensures the comfort and safety of all passengers. Finally, it is important to remain calm. Pets tend to pick up on their owners' emotional state, so if you appear relaxed and confident, your furry friend will also be calmer. Are you looking for a pet-friendly destination? At Viajes 4 Patas, we help you find the best accommodations where you and your pet will be welcome. Make your reservation and get ready for an unforgettable getaway with your best friend!What should you do if your pet feels uncomfortable during the trip?
Final recommendations for a comfortable and safe trip
To ensure that your train journey with your pet is enjoyable, it is essential to prepare in advance and follow some recommendations that will make the experience more comfortable and safe. Before the day of your train journey, make sure you>train journey, make sure you familiarize your pet with the carrier. Let them spend time inside it at home, offering them toys and treats, so that they associate it with a safe and pleasant space. This will reduce the stress they may feel when entering a new environment such as a train.
